GRADING YOUR DEVICE ACCURATELY

Picking the correct condition grade for your device can be a tricky process, but don't worry! The list below will explain each condition grade, and make choosing the right one for you a piece of cake.

But remember:

  • Our prices are not fixed until your device has been physically inspected 
  • It's important to us that you recieve a fair price, so choosing the condition that most accurately matches your device is imperative to getting the price you expect 
  • Choosing brand-new when your phone is broken, will not fetch you a higher price! 

New

  • In the sealed manufacturers box
  • The box is untampered and has not been opened, even to check contents
  • The box includes all original unused accessories and instructions
  • The device is not MDM locked (pre-installed company management software)
New Phone
Excellent Phone

Excellent

  • The device shows very little to no signs of use
  • The device screen and casing are free from scratches or marks, may have up to two light scratches
  • Battery health is above 90%
  • Device hardware is fully functional; including buttons, switches, sensors and screen
  • No chips, cracks, dead pixels or defects
  • Device software is fully functional
  • The device is not out of shape, and is free from corrosion and water damage

Good

  • Device can be lightly scratched or scuffed but cannot have more then two deep scratches on the screen
  • Device screen or casing has no chips, cracks, dead pixels or screen burns
  • Device hardware is fully operational and battery health is above 85%
  • No parts have been repaired or replaced
  • The device is not out of shape, and is free from corrosion and water damage
Good Phone
Poor Phone

Poor

  • The device can be scratched or scufffed but cannot have any chips, cracks, dead pixels, screen burn or defects
  • The device hardware is fully working, including buttons, switches, sensors and screen
  • The device software is fully operational and battery health is above 85%
  • No parts have been repaired or replaced
  • The device is not out of shape, and is free from corrosion and water damage